For us, renovating a bathroom, ensuite and laundry was a big project, fraught with risks, and determined to get best value for money, we wanted to obtain a number of quotations before selecting a Renovator. Right from the get-go Donovan instilled a confidence in us that other firms quoting could not. It was more of a feeling that helped us make our decision.
They were not the cheapest quote, but were reasonably priced. Donovan accompanied us at the Bathroom Renovators showroom and the Tile place, and advised on fittings like bath taps, toilets, vanities, etc. and tiles to meet our requirements.
As Project Manager, Donovan clearly explained in detail the process from demolition to completion. The project was on-time, and on budget, just as he told us. When Donovan and Sheldon and their contractor electrician, plumber and shower screen people say they will be onsite, they are there at that time, and they keep you fully informed every step of the way. They were all well co-ordinated and they cleaned up at the end of each day.
The whole team were friendly, courteous and expert in their particular trade, and put our minds at ease each morning when they would arrive promptly, work consistently allowing the household to run with minimal disruption, ensuring we had access to a toilet and shower at all times. They were fun to have around, telling jokes, some of which were even funny.
The Bathroom renovators exceeded our expectations in every way. Every aspect of their work, their attention to detail and their communication was excellent. Our new ensuite, bathroom and laundry are really outstanding. We would recommend Donovan, Sheldon and the team to anyone looking for a quality renovation.
Kevin and Kathy McClaren